Secure Payments

Flexible ways to pay

Choose from trusted payment methods across Europe — pay in full or split the cost into easy monthly installments.

Accepted payment methods

All transactions are secured with bank-level encryption

Credit & Debit Cards

Visa, Mastercard, American Express and Maestro accepted

Payment

PayPal

Pay securely with your PayPal account — fast and easy checkout

Payment

Klarna

Split into 3 interest-free payments or finance over 6–36 months

Finance

Apple Pay

One-tap checkout from your iPhone, iPad or Mac

Payment

Google Pay

Quick and contactless payment with your Google account

Payment

Bank Transfer

Pay directly from your bank account via SEPA transfer

Payment

iDEAL

Popular Dutch payment method — direct bank payments in the Netherlands

Payment

Secure Checkout

All payments processed through Shopify's PCI-compliant secure gateway

Payment

Ride now, pay later

With Klarna, you can split your purchase into affordable monthly payments. Get your e-bike today and spread the cost — with 0% interest for up to 3 installments.

0% interest on 3 payments

Split into 3 equal payments over 60 days — completely interest-free.

Flexible long-term financing

Finance over 6 to 36 months with competitive rates, subject to credit approval.

No hidden fees

Transparent pricing — what you see is what you pay. No setup or early repayment fees.

Example: Monthly installments

Representative financing for an e-bike purchase

From €41.63 /month
Bike price €999.00
Financing term 24 months
Monthly payment €41.63
APR (representative) 0 – 9.99%
Pay in 3 (interest-free) 3 × €333.00

* Representative example only. Actual rates depend on your credit profile and are determined by Klarna at checkout. Subject to eligibility.

How financing works

Get your dream ride in four simple steps

1

Choose your ride

Browse our collection and add your favourite e-bike or scooter to the cart.

2

Select Klarna

At checkout, choose "Pay in 3" for interest-free splits or "Financing" for monthly plans.

3

Quick approval

Klarna performs an instant check. You'll get a decision in seconds — no paperwork needed.

4

Ride & pay

Your order ships immediately. Payments are collected automatically each month.

Your payment is protected

Industry-leading security for every transaction

SSL Encrypted

256-bit SSL encryption protects all data transmitted during your transaction.

PCI DSS Compliant

All card data is handled by Shopify Payments, certified to the highest security standards.

EU Consumer Rights

14-day return policy, 2-year warranty, and transparent pricing — in full compliance with EU law.

Free shipping across Europe

We deliver to 12 countries with no shipping fees

All payment methods available

Credit cards, PayPal, Apple Pay, Google Pay and Klarna are accepted in all delivery countries. Some local methods (like iDEAL) are region-specific.

Payment method availability may vary based on your delivery address. All options are shown at checkout.
🇩🇪 Germany
🇫🇷 France
🇳🇱 Netherlands
🇧🇪 Belgium
🇦🇹 Austria
🇪🇸 Spain
🇮🇹 Italy
🇵🇹 Portugal
🇵🇱 Poland
🇸🇪 Sweden
🇩🇰 Denmark
🇭🇺 Hungary

Payment FAQ

Common questions about payments and financing

When will I be charged?

For card and instant payment methods, you are charged when your order is confirmed. For Klarna Pay in 3, the first installment is charged at purchase — the remaining two are collected every 30 days. For long-term financing, your first payment is due when the item ships.

Is there a minimum order for Klarna financing?

Klarna Pay in 3 (interest-free) is available on orders from €50. Long-term financing (6–36 months) is available on orders over €200. Approval is subject to Klarna's credit assessment.

Can I pay in installments without a credit check?

Klarna performs a soft credit check for Pay in 3, which does not affect your credit score. Long-term financing requires a standard credit check. All checks are instant and handled securely by Klarna.

What happens if I return a financed product?

If you return your order within our 14-day return period, Klarna will cancel or adjust your payment plan automatically. Any payments already made will be refunded to your original payment method within 5–10 business days.

Which currencies do you accept?

All prices are displayed and charged in Euros (EUR). Your bank may apply a small currency conversion fee if your account is in a different currency. We do not charge any additional currency fees.

Is my payment information stored?

We never store your card details. All payment data is processed securely by Shopify Payments (PCI DSS Level 1 certified). If you choose to save your card for faster checkout, the encrypted token is stored by Shopify — not by Xvelo.

Questions about payments?

Our support team is ready to help you choose the best payment option for your purchase.